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Privacy Policy

Effective Date: [06.03.2025]

Midnight Water Network Analysis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, communications, or as part of our contracted services for water network analysis and reporting.

1. Information We Collect

We may collect the following types of information in the course of providing our services:

a. Personal Information

  • Contact details (e.g., name, phone number, email address)

  • Business affiliation or agency name

  • Job title or role within a jurisdiction or utility

b. Technical and Usage Information

  • IP address

  • Browser type

  • Operating system

  • Usage data (e.g., pages visited, time on site, referring URLs)

c. Project and Network Data

As part of our contracted services, we collect and process:

  • GIS and CAD files

  • Hydraulic models

  • System performance data

  • Consumption and demand statistics

  • Jurisdiction-specific engineering and compliance criteria

Note: All data shared with us by jurisdictions, municipalities, or third parties is treated as confidential unless otherwise stated in contractual agreements.

2. How We Use Your Information

We use the information we collect to:

  • Perform water network modeling and analysis

  • Generate regulatory-compliant reports

  • Communicate with clients and stakeholders

  • Maintain business operations and security

  • Improve our services and infrastructure

3. Sharing of Information

We do not sell or rent personal information. We may share information only in the following cases:

  • With your explicit consent

  • With subcontractors or technical partners bound by confidentiality agreements

  • With relevant water authorities or regulatory bodies, as contractually required

  • To comply with legal obligations or defend against legal claims

4. Data Retention

We retain project-related and personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, contractual, or regulatory obligations

  • Resolve disputes and enforce agreements

After the retention period, data is securely archived or deleted.

5. Security

We employ industry-standard security measures to protect your data, including:

  • Data encryption (at rest and in transit)

  • Role-based access controls

  • Secure storage and backup protocols

While we strive to protect all information, no system is 100% secure. We cannot guarantee absolute security, but we work continuously to minimize risk.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Correct inaccuracies

  • Request deletion or restriction of processing

  • Object to data processing

  • Lodge a complaint with a regulatory authority

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links and Services

Our services may link to third-party websites or use third-party tools. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. When we do, we will revise the "Effective Date" and notify you where appropriate.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Midnight Water Network Analysis

[info@midnightwateranalysis.com]
[www.midnightwateranalysis.com]

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